Should I be a Responsible Management Entity (RME)? — The EPA Management Guidelines present five model management schemes. Two of these management models use Responsible Management Entities to maintain systems. An RME does not have to be a utility. As an individual you may be able to fill the position of RME. Presented by Tim Frank.

Learn how to develop a business plan to treat your own wastes. The best method can be determined 'by the numbers' if you look at all your options and develop a business plan for each. Presented by Tom Ferrero.

If the industry as we know it is to survive, it is imperative that we become proactive at providing service contracts to our customers. A model service contract is provided. Presented by Tom Frank. Download the Operation & Maintenance Service Contracts overview

How your fellow service providers are using the regulations and NAWT's Inspector Certification training to develop a business model that performs comprehensive system inspections for real estate transactions and limits their own liability. Also, how one state, Arizona, developed regulations for point of sale inspections. Presented by Dawn Long and Dr. Kitt Farrell-Poe.